Polaris Labs
Property Management

The AI Operating System

Built for Property Managers

Automate tenant communications, maintenance requests, and lease renewals - so your property managers handle more properties without more stress.

app.polarislabs.io · Property Management OS
Live Activity All systems live
Maintenance request received → triaged
Plumber contacted · tenant notified · ETA provided
just now
Lease renewal reminder sent - 12 properties
90-day notice · renewal options presented · signatures tracked
14m ago
Owner statement compiled - 48 properties
Monthly income + expenses · maintenance summary · sent
1h ago
New tenancy application → processed
References checked · income verified · owner notified
2h ago
PM daily brief - morning handover
3 maintenance open · 8 renewals due · 2 inspections today
6h ago
48
Properties Managed
3
Maintenance Open
0
Missed Renewals

The Problem

Sound familiar?

The manual work costing property management time and revenue every single day.

01
Maintenance requests are chaotic
Tenants call and email from every direction. Without a system, requests are missed, trades aren't coordinated, and tenants are left waiting.
02
Lease renewals are left too late
Without proactive renewal management, leases lapse to periodic, vacancy risk increases, and landlords question your management.
03
Owner reports take forever
Compiling monthly owner statements from multiple systems is time-consuming and error-prone.
04
Arrears management is inconsistent
Without a structured follow-up process, rent arrears grow unchecked and landlords are underserved.

What We Build

AI agents built for property

Every automation is custom-built for your systems and workflows. Click any card to get started.

AI Agent
Maintenance Triage Agent
Receives maintenance requests via any channel, classifies urgency, contacts the appropriate tradesperson, and keeps the tenant updated throughout.
  • Multi-channel request capture
  • Urgency classification + trade dispatch
  • Tenant updates at every step
GmailSMS GatewayNotionProperty Me
Book a free discovery call
Tell us about your property business and we'll map out exactly what to automate first.
✓ We'll be in touch within 1 business day.
AI Agent
Lease Renewal Agent
Tracks every lease expiry, sends renewal notices at 90/60/30 days, presents options to tenants, and routes signed renewals to your PM.
  • 90/60/30 day renewal sequences
  • Digital renewal options
  • Signed leases routed automatically
GmailDocuSignProperty MeNotion
Book a free discovery call
Tell us about your property business and we'll map out exactly what to automate first.
✓ We'll be in touch within 1 business day.
AI Agent
Owner Reporting Agent
Compiles monthly owner statements - income, expenses, maintenance summary, tenancy status - and emails them automatically on your schedule.
  • Monthly statements on autopilot
  • Income + expense + maintenance summary
  • Owner always informed
Property MeXeroGmailNotion
Book a free discovery call
Tell us about your property business and we'll map out exactly what to automate first.
✓ We'll be in touch within 1 business day.
AI Agent
Arrears Management Agent
Monitors rent payments, triggers a structured follow-up sequence for arrears, and escalates to your PM when human intervention is needed.
  • Day 1/3/7 arrears follow-up
  • Payment plan option included
  • Escalation with full context
Property MeGmailSMS GatewayXero
Book a free discovery call
Tell us about your property business and we'll map out exactly what to automate first.
✓ We'll be in touch within 1 business day.

FAQ

Common questions

Automation handles the high-volume, time-sensitive work: maintenance triage, lease renewals, owner reporting, and arrears follow-up. Property managers using automation typically manage 20–40% more properties with the same team size.

Yes. We integrate with PropertyMe, Console, and other major Australian property management platforms, as well as Xero for trust accounting.

The AI receives the request (via email, SMS, or portal), classifies urgency, contacts the appropriate tradesperson, and sends the tenant an ETA and confirmation - all without your PM being involved for routine requests.

3–5 weeks. Maintenance triage and lease renewal reminders are typically first - they have the most immediate impact on tenant satisfaction and landlord retention.

Ready to automate your property business?

Book a free 30-minute discovery call. We'll map out exactly what to automate first - and what the ROI looks like.

Book Your Free Call